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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jed Hammond

Jed Hammond

November 12, 2025

5  out of  5
rating by Jed Hammond
"Working with Kai Hackett has been an absolute pleasure. She has to be one of the most disciplined and mindful human beings I've met. I've witnessed her time and time again go above and beyond to help those around her succeed. 100% I would highly recommend working with her again."
We responded:
"Jed, thanks so much for sharing this. I totally agree, Kai is amazing to work with. I'm really glad you had such a great experience too. We're always here to assist you! - Jake "
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Cara Williams

November 12, 2025

5  out of  5
rating by Cara Williams
"Kai is so kind, knowledgeable, & amazing to work with! I highly recommend giving her a call!"
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Shawn Burd

November 6, 2025

5  out of  5
rating by Shawn Burd
"When I needed details, Keith was prompt to do the review and even look at any options that could help me save money especially having a teenage son on the account. Super helpful for everything!"
We responded:
"Shawn, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Jake"
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Revae Hackett

November 2, 2025

5  out of  5
rating by Revae Hackett
"I can’t say enough good things! I was so anxious and had put off looking at insurance plans because I hate working with sales people. Kai was so helpful, non-pushy and helped me choose the plan that was right for my family! Highly recommend!"
We responded:
"Revae, thank you for your kind words! We’re so glad Kai could make the process easy! - Jake"
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ross hackett

October 29, 2025

5  out of  5
rating by ross hackett
"Kai was incredibly helpful. She brought great energy and attitude. She explained clearly and in detail alot of things i was unfamilar with making it easy to understand what fit my needs best. Her and the team where a joy to work with."
We responded:
"Ross, we truly appreciate your kind words! We’re so glad to hear that Kai and the team made your experience so positive! - Jake"
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Tina Wal

October 25, 2025

5  out of  5
rating by Tina Wal
"Kai 🌟🌟🌟🌟🌟"
We responded:
"Tina, thank you for the five star review! - Jake"
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Matthew Wood

October 24, 2025

5  out of  5
rating by Matthew Wood
"Kai has been wonderful to work with, and she always comes across as very knowledgeable with a great desire to help others however she can"
We responded:
"Matthew, we’re thrilled to hear that Kai has been knowledgeable, helpful, and a pleasure to work with. We’ll be sure to share your feedback! - Jake"
Profile photo of Sheela Hackett Co-Owner Legacy Furniture

Sheela Hackett Co-Owner Legacy Furniture

October 22, 2025

5  out of  5
rating by Sheela Hackett Co-Owner Legacy Furniture
"We highly recommend Kai Hackett at State Farm! She’s the best — super personable, easy to talk to, and made getting a quote fast and stress-free. Kai goes above and beyond to help and really cares about her clients. Couldn’t ask for a better experience!"
We responded:
"Sheela, thank you so much for your glowing review! We’ll be sure to share your kind words with her! - Jake"
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Geoffrey Clapp

October 14, 2025

5  out of  5
rating by Geoffrey Clapp
"With limited time on a quick phone call KY was able to respond and confirm the needs and follow up, greatly appreciated."
We responded:
"Geoffrey, I’m happy to hear we could provide you with a positive experience! - Jake"
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Chris Crawford

October 14, 2025

5  out of  5
rating by Chris Crawford
"Very pleasant experience. Good coverage for bundled home and auto."
We responded:
"Chris, we appreciate your time and business more than you know! Thank you! - Jake"
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Tabor Woosley

October 1, 2025

5  out of  5
rating by Tabor Woosley
"Jake is awesome to work with! Always responsible and willing to help!"
We responded:
"Thank you for sharing this, Tabor! I appreciate it. - Jake "
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Chrystal D

September 27, 2025

5  out of  5
rating by Chrystal D
"Jill is patient, amazing at getting to the point of what you want and keeping it within your budget. She gives the details needed to get the policy you want and is very personable."
We responded:
"Chrystal, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jake"
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Meagan Duncan

September 27, 2025

5  out of  5
rating by Meagan Duncan
"Kai is an amazing person. She really listens and I feel she has my back! I trust her!"
We responded:
"Thank you so much for sharing this, Meagan! Kai is the best and we are so happy that you feel that way! My team and I are always here to help. - Jake "
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Albert G

September 26, 2025

5  out of  5
rating by Albert G
"Jill was professional, kind, and friendly. She walked me through all my options that helped suit my needs. I will definitely be recommending State Farm to my friends and family because of my experience"
We responded:
"Albert, thank you so much for your kind words about my team and I. We are honored to assist you with your insurance needs. - Jake"
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Erin Garcia

September 26, 2025

5  out of  5
rating by Erin Garcia
"Jake and his team always go out of their way to ensure I am taken care of. Jill has done a great job, and so has the rest of the team. They have been the first time I’ve understood what my insurance was really for and felt taken care of. You’re not just a number here you’re family. Definitely recommend."
We responded:
"Erin, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Jake"
Profile photo of Hazen Hackett Owner Legacy Furniture

Hazen Hackett Owner Legacy Furniture

September 26, 2025

5  out of  5
rating by Hazen Hackett Owner Legacy Furniture
"I can’t say enough good things about working with Kai at State Farm under Jake. She makes the insurance process simple and stress-free. Whether it’s auto insurance, home insurance, renters insurance, life insurance, or business coverage, she takes the time to explain everything clearly and make sure you’re getting the best protection for your needs and budget. Her customer service is excellent — fast responses, very professional, and she genuinely cares about her clients. If you’re looking for a reliable State Farm agent in the area who is knowledgeable, friendly, and easy to work with, I highly recommend her!"
We responded:
"I’m happy to hear that Kai took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. We appreciate you and your support! - Jake "
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Robert Blunt

September 24, 2025

5  out of  5
rating by Robert Blunt
"Representative, we talked to Kyla Hackett was very professional and answered all of our questions we are thinking of moving some of our other insurances to this agency. Thank you again to Kyla Hackett"
We responded:
"Robert, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Jake"
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Crystal Blunt

September 24, 2025

5  out of  5
rating by Crystal Blunt
"Our agent, Kyla Hackett, discussed auto insurance coverage and costs. Very professional and thorough. We are looking at possibly bundling our home, auto and liability. Thanks for helping us!"
We responded:
"Crystal, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Jake"
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Brittany Taga

September 16, 2025

5  out of  5
rating by Brittany Taga
"Super kind, helpful, and willing to help me shift through the options to find out what works best for my situation. Highly recommend!"
We responded:
"Brittany, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jake"
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Carla

September 16, 2025

5  out of  5
rating by Carla
"Professional, personable, and a great atmosphere. Stop by or call and get your free quote today."
We responded:
"Carla, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! - Jake"
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DJ Schuman

August 4, 2025

5  out of  5
rating by DJ Schuman
"I have gone through the claims process for two of my cars and let me tell you, Jake and his team are top notch. Needed to change some stuff around on the claim and one phone call got it all finished! 10/10 would recommend."
We responded:
"DJ, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Jake"
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Allie Brown

May 24, 2025

5  out of  5
rating by Allie Brown
"Tiff has been such an incredible help for me and my family. So grateful for her dedication and the time she has put into helping us!"
We responded:
"Allie, Thank you for the kind words! We’re so happy to hear Tiff has been such a dedicated and helpful resource for you and your family. We truly appreciate your trust! - Jake"
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Laura Egger

May 23, 2025

5  out of  5
rating by Laura Egger
"I am pretty in knowledgeable about insurance. Tiff was so helpful and friendly. She made me feel comfortable and she really knows her stuff. Thanks Tiff!"
We responded:
"Laura, Thank you for the lovely feedback! We're glad Tiff made you feel comfortable and guided you through everything with her knowledge and friendliness. She’s here to help anytime you need! - Jake"
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Tucker K

May 23, 2025

5  out of  5
rating by Tucker K
"Jake and his crew are extremely knowledgeable! Tiffany just helped me out and she was great. Thanks guys!"
We responded:
"Tucker, Thank you for the shoutout! We’re glad Tiffany, and the whole crew could provide knowledgeable and helpful service. We appreciate you choosing us! - Jake"
Profile photo of Ethan Harvey

Ethan Harvey

May 23, 2025

5  out of  5
rating by Ethan Harvey
"Jake and his team did an excellent job at taking care of my needs. They explained everything in detail and explained how it would help me in my future and for my son's future. David did an exceptional job and streamlined the paperwork. Thanks for all your help. I would highly recommend this team."
We responded:
"Ethan, Thank you for the thoughtful review! We’re delighted to hear David, and the whole team provided detailed guidance and made the process smooth for you and your son’s future. Your recommendation means a lot to us! - Jake"