Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dustin Watchman

Dustin Watchman

March 7, 2026

5  out of  5
rating by Dustin Watchman
"Took as much time as I needed to fully understand my policy in depth. Greatly appreciated his insight and knowledge on everything"
We responded:
"Dustin, we’re glad we could take the time to explain everything and provide helpful insight! Thank you for sharing your experience! - Jake"
Profile photo of Gary Penner

Gary Penner

February 27, 2026

5  out of  5
rating by Gary Penner
"Knowledgeable and makes options clear to understand."
We responded:
"Thank you for the kind words Gary! - Jake"
Profile photo of Mason Smith

Mason Smith

February 23, 2026

5  out of  5
rating by Mason Smith
"Always willing to make time and communicate clearly with me. It doesn't feel like he is just my insurance agent but also a friend looking out for my best interests. Hope to continue working with him for many years to come."
We responded:
"Mason, I look forward to continuing to work with you and making sure your insurance needs are always taken care of! - Jake"
Profile photo of Emmeline Gomez

Emmeline Gomez

February 16, 2026

5  out of  5
rating by Emmeline Gomez
"Kai was incredible! She explained clearly and in detail alot of things we were unfamiliar with. So appreciative of her and her team!"
We responded:
"Emmeline, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you - Jake"
Profile photo of Ryar Hayward

Ryar Hayward

February 11, 2026

5  out of  5
rating by Ryar Hayward
"Jake is awesome!!! Saved me a ton of money and was super prompt with his service!! Highly recommend!!!"
We responded:
"Ryar, thank you!!! I’m happy your insurance experience was so positive! - Jake"
Profile photo of Melody Clark

Melody Clark

February 7, 2026

5  out of  5
rating by Melody Clark
"Awesome customer service. Very professional. Addresses issues quickly and follows up in a timely manner."
We responded:
"Melody, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Jake"
Profile photo of Cindy Orr

Cindy Orr

February 3, 2026

5  out of  5
rating by Cindy Orr
"Quick, thoughtful and helpful!"
We responded:
"Cindy, we're so grateful for your 5-star review! - Jake "
Profile photo of Sam Morrow

Sam Morrow

January 20, 2026

5  out of  5
rating by Sam Morrow
"Like most people, I never really cared about the insurance company I had as long as I had good rates and coverage. About a year ago, I met Jake Druke and his team and switched over to them. I have to say that he and his team are very responsive and refreshing to have a personal agent. When my renewal came up, one of his members let me know my rates were going down. Never had that happen before. When I add or change a car, they are on it. ALSO, he was less expensive than my previous providers, Progressive and USAA. If you do not have a personal agent, I would recommend giving Jake and his team a try!"
We responded:
"Sam, we appreciate the 5-star review! It means a lot to us, thank you for choosing our team. - Jake"
Profile photo of Kate Ellyson

Kate Ellyson

January 19, 2026

5  out of  5
rating by Kate Ellyson
"Jake is very easy to work with and incredibly accomodating."
We responded:
"Kate, thank you so much for taking the time to leave us a five-star review! - Jake"
Profile photo of Sommer Lynn

Sommer Lynn

December 9, 2025

5  out of  5
rating by Sommer Lynn
"Jill was extremely pleasant and knowledgeable about the coverage I needed. She answered all my questions and I am very happy with my experience at State Farm."
We responded:
"Sommer, this made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Jake"
Profile photo of Justice Brunette

Justice Brunette

November 30, 2025

5  out of  5
rating by Justice Brunette
"I had been struggling finding a new auto insurance as most of the time I was being aggressively sold things or pushed in directions I didn’t want to go, but Kai at Jake Druce State Farm changed all that. She got me started in the right direction and helped me to get the Auto policy that I wanted. It was very quick compared to the other insurances I dealt with and without aggressively selling me on things I didn’t want. Also she kept me up to date on everything I needed to know which was extremely helpful. Overall a great experience and all the staff made me feel welcomed creating a really positive environment!"
We responded:
"Justice, thank you so much for your kind words! It’s wonderful to know you felt welcomed and well-informed throughout the process. We truly appreciate your feedback and look forward to continuing to serve you! - Jake"
Profile photo of Kevin Lockwood

Kevin Lockwood

November 21, 2025

5  out of  5
rating by Kevin Lockwood
"Jake and his whole office are wonderful and extremely helpful. I can't imagine working with anyone else for explaining how policies work and figuring out what works best!"
We responded:
"Kevin, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Jake "
Profile photo of Zach Adams

Zach Adams

November 20, 2025

5  out of  5
rating by Zach Adams
"I’ve known Kai for many years, she is very knowledgeable and persistent. She will take care of you."
We responded:
"Zach, I’m happy to hear we could provide you with a positive insurance experience. - Jake"
Profile photo of Jed Hammond

Jed Hammond

November 12, 2025

5  out of  5
rating by Jed Hammond
"Working with Kai Hackett has been an absolute pleasure. She has to be one of the most disciplined and mindful human beings I've met. I've witnessed her time and time again go above and beyond to help those around her succeed. 100% I would highly recommend working with her again."
We responded:
"Jed, thanks so much for sharing this. I totally agree, Kai is amazing to work with. I'm really glad you had such a great experience too. We're always here to assist you! - Jake "
Profile photo of Cara Williams

Cara Williams

November 12, 2025

5  out of  5
rating by Cara Williams
"Kai is so kind, knowledgeable, & amazing to work with! I highly recommend giving her a call!"
We responded:
"Cara, thank you for the five-star review! We appreciate your support! - Jake "
Profile photo of Shawn Burd

Shawn Burd

November 6, 2025

5  out of  5
rating by Shawn Burd
"When I needed details, Keith was prompt to do the review and even look at any options that could help me save money especially having a teenage son on the account. Super helpful for everything!"
We responded:
"Shawn, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Jake"
Profile photo of Revae Hackett

Revae Hackett

November 2, 2025

5  out of  5
rating by Revae Hackett
"I can’t say enough good things! I was so anxious and had put off looking at insurance plans because I hate working with sales people. Kai was so helpful, non-pushy and helped me choose the plan that was right for my family! Highly recommend!"
We responded:
"Revae, thank you for your kind words! We’re so glad Kai could make the process easy! - Jake"
Profile photo of ross hackett

ross hackett

October 29, 2025

5  out of  5
rating by ross hackett
"Kai was incredibly helpful. She brought great energy and attitude. She explained clearly and in detail alot of things i was unfamilar with making it easy to understand what fit my needs best. Her and the team where a joy to work with."
We responded:
"Ross, we truly appreciate your kind words! We’re so glad to hear that Kai and the team made your experience so positive! - Jake"
Profile photo of Tina Wal

Tina Wal

October 25, 2025

5  out of  5
rating by Tina Wal
"Kai 🌟🌟🌟🌟🌟"
We responded:
"Tina, thank you for the five star review! - Jake"
Profile photo of Matthew Wood

Matthew Wood

October 24, 2025

5  out of  5
rating by Matthew Wood
"Kai has been wonderful to work with, and she always comes across as very knowledgeable with a great desire to help others however she can"
We responded:
"Matthew, we’re thrilled to hear that Kai has been knowledgeable, helpful, and a pleasure to work with. We’ll be sure to share your feedback! - Jake"
Profile photo of Sheela Hackett Co-Owner Legacy Furniture

Sheela Hackett Co-Owner Legacy Furniture

October 22, 2025

5  out of  5
rating by Sheela Hackett Co-Owner Legacy Furniture
"We highly recommend Kai Hackett at State Farm! She’s the best — super personable, easy to talk to, and made getting a quote fast and stress-free. Kai goes above and beyond to help and really cares about her clients. Couldn’t ask for a better experience!"
We responded:
"Sheela, thank you so much for your glowing review! We’ll be sure to share your kind words with her! - Jake"
Profile photo of Geoffrey Clapp

Geoffrey Clapp

October 14, 2025

5  out of  5
rating by Geoffrey Clapp
"With limited time on a quick phone call KY was able to respond and confirm the needs and follow up, greatly appreciated."
We responded:
"Geoffrey, I’m happy to hear we could provide you with a positive experience! - Jake"
Profile photo of Chris Crawford

Chris Crawford

October 14, 2025

5  out of  5
rating by Chris Crawford
"Very pleasant experience. Good coverage for bundled home and auto."
We responded:
"Chris, we appreciate your time and business more than you know! Thank you! - Jake"
Profile photo of Tabor Woosley

Tabor Woosley

October 1, 2025

5  out of  5
rating by Tabor Woosley
"Jake is awesome to work with! Always responsible and willing to help!"
We responded:
"Thank you for sharing this, Tabor! I appreciate it. - Jake "
Profile photo of Chrystal D

Chrystal D

September 27, 2025

5  out of  5
rating by Chrystal D
"Jill is patient, amazing at getting to the point of what you want and keeping it within your budget. She gives the details needed to get the policy you want and is very personable."
We responded:
"Chrystal, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jake"